Service features

One account for email and SMS communications

Using FEEDGEE to send email and SMS messages, you realize an opportunity to save your time because you solve your problems with the organization of mail lists, creating templates, integration via API, domain setting, debugging processes inside your team only once. Our support understands you, answering on your own language, helps you to make all the necessary settings to get started and quickly solve any issues arising during the work.

Price and reliability

We offer the cost of sending email messages at the level of Amazon SES prices and minimum price for sending SMS messages with the possibility of using your own short name of the sender free of charge in the combination with high reliability of service — 99.6% in 2015. Select your tariff or in case of the absence of the necessary tariff make a request to calculate an individual you can in the section Price.

Email campaigns and notifications

With the help of one feedgee-account you can send a campaigns and single transactional emails. We provide a tool with a simple friendly interface that supports the capabilities needed to store data of subscribers, creating and sending messages, getting detailed personalized analytics with the results of transactional messages and API methods for integration. Please check out the detailed description of the email-marketing features of your feedgee-account.

SMS campaigns and notification

Users with clients in Ukraine (+380) and Russia (+7) can also send SMS messages and single sms notifications using free sms sender name. Please check out the detailed description of the of the features of SMS campaigns from your feedgee-account.

Support

Using the service, you can always apply with raised questions for consultation to our experts. We pay much attention to the questions submitted from both paid and free accounts. You will surely get the attention of our experts and the necessary assistance or advice. More information about the support channels you can see at the section Users care.

Answer for most of the questions without support you can quickly find in the section Support.

Documentation and FAQ

Find a quick answer to a question about the capabilities of the service or right of use it's functions, you can at the section with documentation Support and API. These sections contain detailed information with the answers on most questions connected with the use of the service and solutions of problems that users may encounter. We are constantly updating the content of this section to help save you time searching for answers and solutions.

Functions

Free

Subscription
and email-credits

Creating mail lists and managing subscribers

creating mail lists yes yes
configure data field of subscriber yes yes
import wizard to specify the conformity of fields yes yes
import and update from Excel files (xls, xlsx) yes yes
import and update from csv, xml yes yes
import from a remote xml-file with authorization yes yes
export yes yes
segmentation of mail lists yes yes
subscription form with option Double Opt-In yes yes
API managing mail lists, download, update and delete subscribers yes yes
API methods for export yes yes

Templates

library of pre-design templates yes yes
library of own templates yes yes
column with photo for e-commerce products and news columns yes yes
templates editor yes yes
uploading templates files yes yes
upload templates in the editor by a link yes yes
templates language yes yes

Creating campaigns

visual editor yes yes
messages from your own HTML yes yes
sets of styles of templates yes yes
upload templates in the editor by a link yes yes
personalization subject and content yes yes
markers of personalizations for all data fields of subscriber yes yes
markers web-version links, public feed, page of unsubscribe yes yes
preparation links for Google Analytics yes yes
disable settings of mail authorization yes yes
social links yes yes
store images yes yes
clone campaigns yes yes
API creating campaign yes yes

Sending messages

schedule yes yes
sending test messages yes yes
additional addresses and name of sender yes yes
campaign to several mail lists yes yes
SPF yes yes
DKIM yes yes
reply-to yes yes
automatically add unsubscribe link yes yes
generation vcf-file to add you to the subscriber address book yes yes
web-version yes yes
public feed yes yes
rss to email campaign yes yes
page of unsubscribed yes yes
API sending campaigns yes yes

Analytics

graphs of activity, diagram of opened/expectation and reason of not delivery yes yes
clicks and opened yes yes
analysis of email programs, applications and devices of subscribers yes yes
filter of applications by which were opened a messages yes yes
geolocation of subscribers and map of effect yes yes
list of subscribers who read messages yes yes
list of subscribers who clicked on links yes yes
list of subscribers who expecting read yes yes
list of subscribers whom campaign was sent yes yes
list of subscribers whom campaign wasn't sent with the analysis of reason yes yes
list of subscribers who unsubscribed yes yes
calculation of CTR, CTOR active links in the messages yes yes
FBL reports yes yes
export of list from the Analytics yes yes
analytics of the campaign sent to a several mail lists yes yes
analytics of the campaign sent to several lists for each list separately yes yes
API methods for analytics yes yes
API for export lists from analytics yes yes
links popularity heat map yes yes

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